Returns & Exchanges

At PlushWonderland, we want you to love your new fashion finds, which is why we offer a 30-day return window for items in their original, unworn condition. If your order isn't a perfect fit, our simple return process ensures a smooth exchange or refund experience.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the order history section to select the items you wish to return and receive a Return Authorization number.

• 2.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is free from signs of wear or washing.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-10 business days.